Tag Archives: social intelligence

When EF Hutton Talks, People Listen; Today’s EF Huttons Are Talking On Social

Following up on my last post about how conversations have always been leading indicators of what is about to come, I remembered some great E.F. Hutton commercials in the late 1970′s, early 1980′s. Anyone who was around in the US during that time would remember that when “E.F. Hutton talks, people listen”. I still think […]

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A Simple Way to Look at Big Data

Big Data, Big Data. Yes, we’re capturing more information than ever. The web, social media and large business applications are all capturing an unprecedented amount of information. BUT why is big data even a big deal? Well, if analyzed properly, the trends and insights revealed from Big Data can be extremely important in gaining a […]

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Taking Advantage of Today’s Inflection Point Around Big Data

Our time is like a river, constantly flowing downward on a path until reaching an eventual end. You can’t ever veer from this path, yet the journey remains uncertain ahead with different challenges intermingled with opportunities. All we can do is be prepared to fight through the challenges and to take advantage of opportunities that come our way.

Timing truly determines how we live our lives. Along the journey of time, there are many inflection points that have allowed “prepared” people to do great things. During the early 19th century, the industrial revolution gave great opportunities within the steel and oil industries for the Carnegie and Rockefeller families. These early smart and opportunistic industrialists took advantage of the opportunity that timing had afforded them.

In the same way, the 1980′s and the information revolution gave rise to the likes of Steve Jobs, Bill Gates, Larry Ellison, among others. Certainly, these brilliant entrepreneurs and visionaries were gifted with extraordinary abilities. Yet, had they been born in another time, these opportunities would not have been available. During this time, other lesser known technical entrepreneurs benefited as well and became success stories in their own right.

It was during the 1990′s that we were able to ride the tide of the migration to relational databases to take ARIS public on NASDAQ. Sure, we executed on a solid strategy but timing was a key element to our success.

Since then, I’ve learned to better understand and appreciate the importance of timing. I look for opportunities as it relates to trends of our time and look for areas of possible disruptions (inflection points). This has allowed me to sell my last two start-up companies within the first 12 months of each’s inception.

Right now, I know I’m in the right space with social intelligence. This is a space that I’m excited about. It’s why I’m committed to finishing this endeavor to completion. Many organizations will be (are) trying to bring compelling value to Big Data. Effectively harnessing this new “black gold of data” will result in tremendous rewards.  New standards for predictive analytics and data visualization will develop. There will be tremendous crowd sourcing around making Big Data a competitive business advantage. All any of us can ask for is a chance to play with such an opportunity that today’s timing has afforded us.

Journal From Business Trip Around the World

A bit tired. A bit excited.  I’ve been traveling since January 18. This road trip started in Las Vegas. I got to participate in the SDL Content Management Technologies’ (CMT) kickoff. SDL has market-leading products around content management, including Tridion.  It was a pleasure to present our Social Intelligence solution that measures customer commitment by […]

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Relevance of Language in Social Intelligence

Visiting Singapore again was great after about five years. The food was bomb as I remembered it. Fusion of Malay, Indian and Chinese foods is a mouth-watering experience not soon forgotten. The government has done a good job of continuously attracting businesses here as well as some good entrepreneurs with progressive investment and tax policies. […]

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SDL Offering Product Commitment Score Using Social Media Data

I recently returned from Singapore where I got to witness the last few presentations for a roadshow by members of the SDL Social Intelligence Customer Experience Measurement and Analytics (CXMA) team. The topic was around measuring product commitment scores using social media data. We’re launching a near real-time measurement system to monitor the commitment of […]

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New Beginning At SDL Allows Us to Dream Big

On Monday, the SDL acquisition of Alterian was officially announced. I will remain the head of the Social Intelligence Division for SDL, helping to roll out our solutions globally. This is an exciting time because of the tremendous assets that SDL has within its family. At Alterian Social, we’ve evolved our Social Media solutions beyond just social monitoring […]

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Social Intelligence Will Provide Compelling Insights & Foresight

Social media is changing the way we interface with the web. Rather than searching (i.e. Google) for content, we are starting to read more and more content distributed from our social networks. As this trend continues, social intelligence will become increasingly important. This isn’t about just tracking brand mentions and daily volumes. Social intelligence will […]

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Report on Nordstorm Shows Lift9′s Capabilities

Here on this blog, I’ve often written about the progress of my newest venture, Lift9. My thoughts on company-building and entrepreneurship are a recurring theme for sure. After coming up with a business plan in July and finding the right partners, we started hiring and building a social media research center in Ho Chi Minh, […]

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