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On Monday, the SDL acquisition of Alterian was officially announced. I will remain the head of the Social Intelligence Division for SDL, helping to roll out our solutions globally. This is an exciting time because of the tremendous assets that SDL has within its family. At Alterian Social, we’ve evolved our Social Media solutions beyond just social monitoring [...]

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Understanding one’s own strengths and weaknesses is an important step toward continuous growth and self-improvement. I’m constantly surprised at how many of my personal traits that are obvious to others always take so long for me to realize. For example, I’ve long considered myself an empowering delegator. Recently,  I’ve finally had to admit that I can be [...]

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As we move into another new year, one of my priorities is strengthening the leadership team. As a senior management team, each member is completely committed to his/her own functional teams and employees. However, we’ve not spent sufficient time strengthening the cohesion and teamwork within the leadership team itself. Like all teams, the leadership team has dysfunctions and issues that need [...]

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I’m a big believer in the Social Media Listening space. I started a company in July, 2009 to provide reports and insights using social data and it has since changed its name three times through a merger and two acquisitions. Yet, the opportunities are just beginning. If you are an entrepreneur or an investor interested in the Social [...]

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A stalled, incomplete architectural structure is a true eye sore in my opinion. These unfinished buildings connote poor planning — of failure. In today’s difficult environment, we’re seeing a bit more of this. In a way, this is also how I see company building. We live in an era where most of our jobs are [...]

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SDL To Take Over Alterian

Today, it was announced that SDL will acquire Alterian. Therefore soon,  a social media business that started as Lift9 will be getting its fourth company name within the last two-and-a half years. I started Lift9 in July, 2009 to offer social reports to large brands. On April, 2010 we merged with a boutique market research company [...]

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Throughout history, important agreements were solidified over peace pipes, at village feasts, royal weddings and so forth. Today, entrepreneurs pitch business plans at coffee shops, businesses form partnerships on golf courses, or secure large contracts at dinners over wine. We as humans instinctly react favorably to “festive”, “fun”, “out-of-the-norm”  environments. They put us in better more agreeable moods, which [...]

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Ask a successful leader about factors to his success, and “his team” will always be high on the list — guaranteed. If only it was as simple as that. Of course, a leader wants a great team, but many in power are poor at selecting the right individuals for a team and/or are horrible at building smart cohesion [...]

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Change may come at different spurts, but it is ever present  in business and personal life. You can count on it. Yet, there are those who resist it and are uncomfortable with the uncertainty of change. Others welcome change as exciting challenges and great opportunities. A fully-functional organization requires both perspectives to varying degrees. Those who protect against whimsical ideas and put efficiency into [...]

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While details of the sexual molestation scandal at Penn State continue to come out, people are polarized on the firing of legendary football coach Joe Paterno. While there will be no criminal charges brought against Paterno because he reported one of the incidents that came to his attention to his superiors, many believe he should [...]

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